Western National Insurance: A Complete Guide

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Western National Insurance is a property and casualty insurance company that was founded in 1900. Headquartered in Edina, Minnesota, Western National Insurance has grown to become one of the largest insurers in the Midwest.

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Company Overview

Western National Insurance provides insurance policies to individuals and businesses across a variety of industries, including auto, home, and business insurance.

The company operates through a network of independent agents who sell Western National Insurance policies throughout the Midwest. The company is committed to providing superior customer service and has received numerous awards for its service and claims handling.

History

Western National Insurance was founded in 1900 as a fire insurance and farm insurance company. Over the years, the company has expanded its product offerings to include auto, home, and business insurance.

In 2008, Western National Insurance acquired Viking Insurance Company of Wisconsin, which expanded its operations into Wisconsin and Illinois. Today, the company operates in nine states across the Midwest.

Leadership Team

Western National Insurance is led by a team of experienced executives who are committed to the company’s mission of providing superior insurance products and services. The company’s leadership team includes:

Name
Title
Stuart Henderson
President and CEO
Jeff Simpson
Executive Vice President and Chief Operating Officer
Tom Groot
Executive Vice President and Chief Financial Officer

Products and Services

Western National Insurance offers a range of insurance products and services to meet the needs of individuals and businesses. Some of the company’s most popular products include:

Auto Insurance

Western National Insurance provides auto insurance policies that offer coverage for bodily injury, property damage, and liability. The company also offers optional coverage for collision, comprehensive, and uninsured/underinsured motorist.

Home Insurance

The company’s home insurance policies provide coverage for the physical structure of the home, personal property, and liability. Optional coverage is also available for flood, earthquake, and identity theft.

Business Insurance

Western National Insurance offers a range of business insurance products, including general liability, property, workers’ compensation, and commercial auto insurance. The company also offers specialized coverage for industries such as construction, healthcare, and hospitality.

Claims Handling

Western National Insurance is committed to providing its customers with prompt and fair claims handling. The company has a 24-hour claims reporting hotline and a team of experienced claims adjusters who work to resolve claims quickly and efficiently.

The company’s claims handling process includes:

Reporting the Claim

Customers can report claims by calling the company’s 24-hour claims reporting hotline or by submitting a claim online. Once a claim is reported, the customer will be assigned a claims adjuster who will guide them through the claims process.

Investigating the Claim

The claims adjuster will investigate the claim, including gathering information from the customer, reviewing the policy, and inspecting any damaged property. The adjuster will then determine the extent of the damage and the amount of compensation due to the customer.

Resolving the Claim

Once the investigation is complete, the claims adjuster will work with the customer to resolve the claim. This may include issuing a check for compensation, arranging for repairs, or providing other forms of assistance.

Frequently Asked Questions

What states does Western National Insurance operate in?

Western National Insurance operates in nine states across the Midwest, including Minnesota, Wisconsin, Illinois, Iowa, North Dakota, South Dakota, Nebraska, Kansas, and Missouri.

What types of insurance does Western National Insurance offer?

Western National Insurance offers a range of insurance products, including auto, home, and business insurance. The company also offers specialized coverage for industries such as construction, healthcare, and hospitality.

How do I report a claim to Western National Insurance?

Customers can report claims by calling the company’s 24-hour claims reporting hotline or by submitting a claim online. Once a claim is reported, the customer will be assigned a claims adjuster who will guide them through the claims process.

What awards has Western National Insurance won for customer service?

Western National Insurance has received numerous awards for its superior customer service, including being named one of the Top 50 Property and Casualty Insurers in the nation by Ward Group.

Does Western National Insurance offer discounts on insurance policies?

Yes, Western National Insurance offers discounts on insurance policies to customers who meet certain criteria, such as having a good driving record or multiple policies with the company.

Conclusion

Western National Insurance is a leading property and casualty insurer that has been providing superior insurance products and services for over 100 years. With a commitment to customer service and an experienced leadership team, Western National Insurance is a trusted choice for individuals and businesses across the Midwest.

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