State Auto Insurance Reviews: Everything You Need to Know

Auto insurance is an essential expense for car owners, and choosing the right insurance provider can be a daunting task. With so many options in the market, it can be tough to know which one is the best for you. If you’re looking for auto insurance, you might have come across State Auto Insurance. In this article, we’ll discuss everything you need to know about State Auto Insurance reviews, including their coverage, customer service, pricing, discounts, and more.

State Auto Insurance Overview

State Auto Insurance is a mutual insurance company that was founded in 1921. It offers a wide range of insurance products, including automobile, homeowners, and commercial insurance. They operate in 33 states across the US and have an A rating from A.M. Best, which is a rating agency that assesses the financial stability of insurance companies. State Auto Insurance is committed to providing excellent customer service and offers several discount options for its policyholders.

State Auto Insurance Coverage

State Auto Insurance offers a variety of coverage options for car owners, including liability, collision, and comprehensive coverage. Their liability coverage includes bodily injury liability and property damage liability, which covers the costs associated with any damage you may cause to others’ property or any injuries you cause in an accident. Collision coverage covers the cost of repairing or replacing your car if it’s damaged in an accident, while comprehensive coverage covers the cost of damages caused by events such as theft, fire, or natural disasters.

State Auto Insurance offers additional coverage options as well, such as uninsured/underinsured motorist coverage, which covers you if you’re in an accident with someone who doesn’t have insurance or doesn’t have enough insurance to cover the damages. They also offer personal injury protection, which covers medical expenses and lost wages in case of an accident.

State Auto Insurance Customer Service

Customer service is an essential aspect of any insurance company, and State Auto Insurance prides itself on providing excellent customer service. They have a 24/7 claims reporting service, and their representatives are available to answer any questions you may have about your policy. They also have an online portal where you can manage your policy and make payments.

State Auto Insurance has received mixed reviews for their customer service, with some customers reporting positive experiences and others reporting negative experiences. However, they have been accredited by the Better Business Bureau since 1954 and have an A+ rating from the organization.

State Auto Insurance Pricing

Pricing is an important factor to consider when choosing an insurance provider, and State Auto Insurance offers competitive pricing on their policies. However, the cost of your policy will depend on various factors, such as your age, driving record, car make and model, and the coverage options you choose.

State Auto Insurance offers several discounts to help lower the cost of your policy, such as safe driver discounts, anti-theft discounts, and multi-car discounts. They also offer a good student discount for students who maintain a B average or better and a discount for policyholders who complete a defensive driving course.

State Auto Insurance Reviews: Pros and Cons

Pros

Pros
Details
Competitive pricing
State Auto Insurance offers competitive pricing on their policies.
Wide coverage options
State Auto Insurance offers a variety of coverage options for car owners.
Excellent customer service
State Auto Insurance is committed to providing excellent customer service and has a 24/7 claims reporting service.
Discount options
State Auto Insurance offers several discount options to help lower the cost of your policy.

Cons

Cons
Details
Mixed customer reviews
While some customers have reported positive experiences, others have reported negative experiences with State Auto Insurance’s customer service.
Not available in all states
State Auto Insurance operates in 33 states across the US and may not be available in your state.

FAQs

What states does State Auto Insurance operate in?

State Auto Insurance operates in 33 states across the US, including Arizona, Colorado, Florida, Indiana, Kentucky, Michigan, Ohio, and more. You can check their website to see if they operate in your state.

What discounts does State Auto Insurance offer?

State Auto Insurance offers several discount options, including safe driver discounts, anti-theft discounts, multi-car discounts, good student discounts, and discounts for completing a defensive driving course.

What coverage options does State Auto Insurance offer?

State Auto Insurance offers a variety of coverage options for car owners, including liability, collision, and comprehensive coverage. They also offer uninsured/underinsured motorist coverage and personal injury protection.

Does State Auto Insurance have good customer service?

State Auto Insurance prides itself on providing excellent customer service and has a 24/7 claims reporting service. However, their customer service has received mixed reviews from customers.

Conclusion

State Auto Insurance is a mutual insurance company that offers a variety of coverage options for car owners. They have a strong financial stability rating and are committed to providing excellent customer service. While they have received mixed reviews for their customer service, they offer competitive pricing on their policies and several discounts to help lower the cost. If you’re looking for auto insurance, State Auto Insurance may be a good option to consider.