Safeco Insurance Review: Coverage, Discounts, and Customer Reviews

If you’re searching for a reliable insurance provider for your home, car, or business, Safeco Insurance might be just what you need. Founded in 1923, this American insurer has been serving customers for almost a century, providing coverage for personal and commercial properties, vehicles, and boats. In this Safeco Insurance review, we will take a closer look at the company’s features, pricing, and customer satisfaction to help you decide if they are the right fit for you.

Overview of Safeco Insurance

Safeco Insurance is a subsidiary of Liberty Mutual Group, one of the largest insurance companies in the United States. The company operates in all 50 states and offers a wide range of insurance products, including:

Safeco Insurance has a network of independent agents who help customers select the right coverage options and discounts. The company also offers online quotes and account management, as well as a mobile app for claims submission and roadside assistance.

Pros and Cons of Safeco Insurance

Pros

• Flexible coverage options for personal and commercial properties, vehicles, and boats
• Discounts for good driving, bundling policies, and safety features
• 24/7 customer service and emergency claims assistance
• Online quotes, account management, and claims submission

Cons

• Relatively high rates compared to some competitors
• Limited availability of add-on coverage options
• Some customers report slow claims processing and communication issues

Safeco Insurance Pricing and Discounts

The cost of Safeco Insurance varies depending on several factors, such as the type and amount of coverage, the driver’s age and driving record, the property’s location and condition, and the insured’s credit score. However, Safeco Insurance offers several discounts that can help customers save money on their premiums:

Note that some discounts may not be available in all states or for all policies. Safeco Insurance also offers additional savings for customers who pay their premiums in full, sign up for automatic payments, or refer friends and family.

Safeco Insurance Customer Reviews and Ratings

When it comes to choosing an insurance provider, customer reviews and ratings can be helpful indicators of the company’s reputation and service quality. Here is a summary of Safeco Insurance’s customer feedback:

BBB Rating

Safeco Insurance has an A+ rating with the Better Business Bureau, indicating a high level of trust and customer satisfaction. However, the company has a significant number of customer complaints filed on the BBB website, mostly related to claims handling, billing, and communication issues.

J.D. Power Ratings

Safeco Insurance ranks slightly below average in J.D. Power’s 2021 U.S. Auto Insurance Study, which measures customer satisfaction based on five factors: policy offerings, pricing, billing and payment, interaction, and claims. The company received a score of 831 out of 1,000, lower than the industry average of 835. However, Safeco Insurance received an above-average rating in J.D. Power’s 2021 U.S. Home Insurance Study, scoring 867 out of 1,000.

ConsumerAffairs Reviews

Safeco Insurance has a rating of 3.9 out of 5 stars on ConsumerAffairs, based on over 200 customer reviews. Many customers praise the company’s competitive rates, easy online tools, and helpful agents, while others complain about slow claims processing, unexpected rate increases, and poor communication. Overall, the reviews suggest that Safeco Insurance is a decent option for insurance coverage, but not without some drawbacks.

Frequently Asked Questions About Safeco Insurance

What types of insurance does Safeco offer?

Safeco Insurance offers a variety of insurance products for personal and commercial properties, vehicles, and boats, including homeowners, auto, renters, condo, umbrella, and business insurance.

How can I get a quote from Safeco?

You can get a quote from Safeco Insurance by visiting their website, contacting a local agent, or calling their toll-free number. To get an accurate quote, you will need to provide information about your property, vehicle, or business, as well as your personal details and coverage preferences.

Does Safeco offer any discounts?

Yes, Safeco Insurance offers several discounts for good driving, bundling policies, safety features, and more. The availability and amount of discounts may vary depending on the state and policy type.

How do I file a claim with Safeco?

You can file a claim with Safeco Insurance by phone, online, or through their mobile app. Make sure to have your policy number and details about the incident ready, and provide as much information and documentation as possible to expedite the claims process.

Is Safeco Insurance a good option for me?

Safeco Insurance may be a good option if you’re looking for flexible coverage options, reliable customer service, and discounts for safe driving and bundling policies. However, the company’s rates may be higher than some competitors, and some customers report slow claims processing and communication issues. Consider your budget, coverage needs, and customer satisfaction when comparing insurance providers.