Progressive Pet Insurance Reviews: Coverage, Cost, and Customer Service

As a pet owner, you want the best possible care for your furry friend. However, accidents and illnesses can happen unexpectedly, leading to high veterinary bills. This is where pet insurance comes into play, providing coverage for unexpected expenses related to your pet’s health. In this article, we will review Progressive pet insurance and determine whether it’s a good choice for pet owners looking for affordable and comprehensive coverage.

Overview of Progressive Pet Insurance

Progressive is known for providing auto and home insurance, but many people don’t know that they also offer pet insurance. Their coverage is provided through a partnership with Pets Best, a well-established pet insurance provider. Progressive pet insurance offers customizable plans that allow you to choose the level of coverage you need for your pet, including accident-only or accident and illness coverage. Their plans also offer add-on options such as wellness coverage to help with routine vet visits and preventative care.

Coverage Options

With Progressive pet insurance, you have the option to choose from three levels of coverage: Basic, Plus, and Elite. Each plan covers different expenses and treatments, so you can select the one that fits your pet’s needs and your budget.

Basic Coverage

The Basic plan is the most affordable and covers accidental injuries only. This includes things like broken bones or bite wounds. The plan covers up to $5,000 per incident, with an annual limit of $10,000.

Plus Coverage

The Plus plan covers both accidents and illnesses, including cancer treatments and hereditary conditions. This plan offers up to $10,000 per incident, with an annual limit of $16,000.

Elite Coverage

The Elite plan offers the most comprehensive coverage, including accidents, illnesses, hereditary conditions, and behavioral issues. This plan covers up to $10,000 per incident, with an annual limit of $30,000.

Cost of Progressive Pet Insurance

The cost of pet insurance varies depending on several factors, including the age and breed of your pet, the level of coverage you choose, and your location. Progressive pet insurance prices start at $6 per month for accident-only coverage and go up to $60 per month for the Elite plan with add-on coverage. However, this is just an estimate, and you’ll need to get a personalized quote to determine the exact cost of coverage for your pet.

Customer Service and Claims Process

When it comes to pet insurance, good customer service is crucial. Progressive pet insurance offers a user-friendly website and mobile app, making it easy to manage your policy, file claims, and track reimbursements. They also provide access to a 24/7 helpline staffed by licensed veterinary professionals who can answer your pet-related questions and provide guidance on veterinary care.

The claims process is straightforward, and you can file a claim online, through the mobile app, or by mail. Progressive pet insurance typically processes claims within two weeks and reimburses you based on the level of coverage you have chosen. They also offer a 30-day money-back guarantee, giving you the opportunity to try the policy risk-free.

Pros and Cons of Progressive Pet Insurance

Pros

  • Customizable coverage options to fit your pet’s needs and your budget
  • Affordable pricing, starting at $6 per month for accident-only coverage
  • Add-on options for wellness coverage and prescription medications
  • Simple claims process and 24/7 customer support

Cons

  • Annual limits may not be sufficient for pets with chronic conditions or severe illnesses
  • No coverage for pre-existing conditions
  • Some customers complain about slow reimbursement rates

FAQs About Progressive Pet Insurance

Q: Is Progressive pet insurance right for my pet?

A: The answer depends on several factors, including your pet’s age, breed, and health status, as well as your budget and coverage needs. It’s a good idea to compare pet insurance policies from different providers and read reviews from other pet owners before making a decision.

Q: Does Progressive pet insurance cover pre-existing conditions?

A: No, like most pet insurance providers, Progressive does not cover pre-existing conditions. It’s essential to sign up for pet insurance while your pet is still healthy to ensure that they’re covered for future illnesses and injuries.

Q: Can I cancel my Progressive pet insurance policy?

A: Yes, you can cancel your policy at any time by contacting Progressive’s customer service team. They offer a pro-rated refund for any unused coverage.

Q: How long does it take to get reimbursed from Progressive pet insurance?

A: Progressive pet insurance typically processes claims within two weeks and reimburses you based on the level of coverage you have chosen. However, some customers complain about slow reimbursement rates, so it’s essential to be patient and follow up if necessary.

Conclusion

Overall, Progressive pet insurance offers affordable and customizable coverage options for pet owners looking for financial protection for their furry friends. Their partnership with Pets Best, a well-established pet insurance provider, ensures that policyholders have access to a wide range of treatments and 24/7 customer support. While there are some limitations to their coverage, such as annual limits and exclusions for pre-existing conditions, Progressive pet insurance is a solid choice for pet owners looking for comprehensive, affordable, and reliable coverage.