Progressive Insurance Reviews

It’s no secret that insurance is an essential aspect of living a worry-free life. However, with so many insurance providers in the market, settling on one can be challenging. Progressive insurance is one of the numerous insurance providers in the industry. But how does it compare to the others? In this article, we’ll be reviewing Progressive insurance to help you make an informed decision.

Background Information on Progressive Insurance

Progressive insurance was established in 1937, and it’s based in Mayfield Village, Ohio. Since its inception, the company has grown to become one of the leading insurance providers in the United States. It’s renowned for offering auto insurance coverage to high-risk drivers who may find it difficult to obtain coverage from other providers. The company also provides other types of insurance, including homeowners, renters, and life insurance.

Currently, Progressive Insurance has over 20 million policyholders nationwide and employs over 38,000 people. In this review, we’ll be looking at the company’s pros and cons and answering some frequently asked questions.

Pros of Progressive Insurance

1. Competitive Pricing

One of the significant advantages of Progressive insurance is that it offers competitive pricing. The company’s rates are quite affordable, and it provides several discounts that can reduce your premiums. For instance, you can get a discount for having a clean driving record or bundling your auto and home insurance policies.

2. Excellent Customer Service

Progressive insurance is renowned for its excellent customer service. The company provides multiple channels for customers to reach its support team, including phone, email, and chat. You can also access its customer service representatives 24/7, which is a massive plus for people with busy schedules.

3. Online Quote Tool

Another significant advantage of Progressive insurance is its online quote tool. You can obtain a quote online by providing some basic information about yourself and your vehicle. The tool is straightforward to use and can help you get an idea of what your premiums will be without having to contact an agent.

4. Wide Coverage Options

Progressive insurance offers a wide range of coverage options, including liability, collision, and comprehensive coverage. You can also get additional coverage options such as uninsured motorist coverage, rental car coverage, and roadside assistance.

5. Discounts

Progressive insurance provides several discounts that can help you save money on your premiums. Some of these discounts include multi-policy discounts, safe driver discounts, and good student discounts.

Cons of Progressive Insurance

1. Limited Availability

One of the significant drawbacks of Progressive insurance is that it’s not available in all states. Currently, the company offers auto insurance in only 48 states and the District of Columbia. This limited availability can be a significant disadvantage for people living in areas where the company doesn’t provide coverage.

2. Mixed Reviews on Claims Handling

While Progressive insurance is renowned for its customer service, it has received mixed reviews regarding its claims handling. Some customers have expressed dissatisfaction with the company’s response time and the quality of repairs provided.

3. No Local Agents

Another disadvantage of Progressive insurance is that it doesn’t have local agents. While some people prefer to communicate with an agent face-to-face, others may find it inconvenient to reach a customer service representative solely online or over the phone.

4. High Rates for High-Risk Drivers

While Progressive insurance offers coverage to high-risk drivers, the rates can be quite high. If you have a poor driving record or have been involved in multiple accidents, you may find it challenging to obtain affordable coverage from Progressive insurance.

5. No Home Insurance in All States

While Progressive insurance offers home insurance coverage, it’s not available in all states. If you’re looking for a provider that offers both auto and home insurance, you may need to look elsewhere.

Frequently Asked Questions About Progressive Insurance

1. Can I Get a Quote from Progressive Insurance Online?

Yes, you can obtain a quote from Progressive insurance online through its quote tool. You’ll need to provide some basic information about yourself and your vehicle to get a quote.

2. Does Progressive Insurance Offer Discounts?

Yes, Progressive insurance provides several discounts that can help you save money on your premiums. Some of these discounts include safe driver discounts, multi-policy discounts, and good student discounts.

3. How Do I File a Claim with Progressive Insurance?

You can file a claim with Progressive insurance through its website or by calling its customer service team. You’ll need to provide some basic information about the incident and the damage incurred.

4. Does Progressive Insurance Offer Home Insurance Coverage?

Yes, Progressive insurance offers home insurance coverage. However, it’s not available in all states.

5. Can I Access Progressive Insurance’s Customer Service Team 24/7?

Yes, you can reach Progressive insurance’s customer service team 24/7 via phone, email, or chat.

Conclusion

Overall, Progressive insurance is a reputable insurance provider that offers competitive pricing, excellent customer service, and a wide range of coverage options. However, it has limited availability, mixed reviews on claims handling, and no local agents. If you’re in the market for an insurance provider, it’s crucial to compare different options and consider your unique needs and preferences.