Progressive Insurance is one of the largest sellers of car insurance in the United States. It provides reliable and affordable insurance to millions of customers countrywide. While the company has a vast network of agents and offices, its customer service is available over the phone 24/7. This article will provide a detailed review of the Progressive Insurance phone numbers and how to contact the company’s customer support team.
Progressive Insurance Phone Numbers
Progressive Insurance offers different phone numbers for various services. You can reach the company’s customer service, claims department, or roadside assistance through the following phone numbers:
Department |
Phone Number |
Customer Service |
1-800-776-4737 |
Claims Department |
1-800-274-4499 |
Roadside Assistance |
1-800-776-2778 |
The customer service phone number is available 24/7, while the claims department and roadside assistance numbers are available seven days a week, 24 hours a day.
Customer Service Phone Number
If you need assistance with your policy, have questions about billing, or want to make changes to your coverage, you can contact Progressive Insurance’s customer service department at 1-800-776-4737.
When you call this number, you’ll be prompted to enter your policy number, zip code, or phone number associated with your account. You’ll then be connected to a customer service representative who will help you with your inquiry.
If you’re calling from outside the United States, you can reach Progressive Insurance’s customer service department at +1-440-395-2222.
Frequently Asked Questions
1. Can I pay my bill over the phone?
Yes, you can pay your bill over the phone by calling the customer service phone number and selecting the billing option. You can use a debit card, credit card, or checking account to make a payment.
2. Can I make changes to my policy over the phone?
Yes, you can make changes to your policy over the phone by calling the customer service phone number and selecting the policy change option. You can add or remove drivers, change your coverage, or update your contact information.
3. How do I file a claim over the phone?
To file a claim over the phone, call the claims department phone number and follow the prompts. You’ll need to provide details about the accident, including the date, time, location, and other driver’s information. You may also be asked to provide photos or videos of the damages.
4. What services are covered by Roadside Assistance?
Progressive Insurance’s Roadside Assistance covers services such as towing, fuel delivery, jump-starts, lockout service, and tire changes.
Claims Department Phone Number
If you need to file an insurance claim, you can contact Progressive Insurance’s claims department at 1-800-274-4499. This number is available 24/7, and you can file a claim for auto, home, or renters insurance.
When you call the claims department phone number, you’ll be prompted to enter your policy number or phone number associated with your account. You’ll then be connected to a claims representative who will guide you through the claims process.
Frequently Asked Questions
1. What information do I need to file a claim?
To file a claim, you’ll need to provide your policy number, date of the accident, location, and other driver’s information. You may also need to provide photos or videos of the damages.
2. How long does it take to process a claim?
The time it takes to process a claim depends on the severity of the damages and the complexity of the claim. In some cases, you may receive a settlement in a few days, while in others, it may take several weeks.
3. Can I track the status of my claim?
Yes, you can track the status of your claim by logging into your account on the Progressive Insurance website or by calling the claims department phone number.
Roadside Assistance Phone Number
If your car breaks down or you need assistance on the road, you can call Progressive Insurance’s roadside assistance phone number at 1-800-776-2778. This number is available 24/7, and you can get help with towing, fuel delivery, jump-starts, lockout service, and tire changes.
When you call the roadside assistance phone number, you’ll be prompted to enter your policy number, zip code, or phone number associated with your account. You’ll then be connected to a representative who will dispatch a service provider to your location.
Frequently Asked Questions
1. Is there a limit to the number of times I can use Roadside Assistance?
No, there’s no limit to the number of times you can use Progressive Insurance’s Roadside Assistance. However, the company reserves the right to terminate the service if it determines that the customer is abusing the service.
2. How long does it take for the service provider to arrive?
The time it takes for the service provider to arrive depends on your location and the availability of the service provider. In most cases, the service provider will arrive within 45 minutes to an hour.
3. How much does Roadside Assistance cost?
The cost of Roadside Assistance varies depending on your policy and the level of coverage you have. However, most policies include this service as part of the coverage.
Conclusion
Progressive Insurance provides reliable and affordable insurance to millions of customers countrywide. Its customer service is available over the phone 24/7, and you can reach the company’s customer service, claims department, or roadside assistance through different phone numbers. By following the guidelines in this article, you can get the help you need quickly and efficiently.
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