Nationwide Mutual Insurance: A Comprehensive Guide

Nationwide Mutual Insurance Company is a well-established insurance provider that has been serving customers for over 90 years. The company offers a wide range of insurance products and services to individuals, families, and businesses across the United States. In this article, we’ll take a closer look at Nationwide Mutual Insurance and explore its history, products, services, and customer reviews.

History of Nationwide Mutual Insurance

Nationwide Mutual Insurance was founded in 1925 as the Farm Bureau Mutual Automobile Insurance Company. It started as a small mutual auto insurer in Ohio, providing coverage to rural farmers. Over the years, the company expanded its product line and geographical reach, and it changed its name to Nationwide Mutual Insurance Company in 1955.

Today, Nationwide is one of the largest insurance and financial services companies in the world, with over $158 billion in assets and more than 30,000 employees. The company is headquartered in Columbus, Ohio, and it has regional offices throughout the United States.

Products and Services

Nationwide offers a wide range of insurance products and services, including:

In addition to insurance, Nationwide also offers financial services such as banking, retirement planning, and investment management.

Auto Insurance

Nationwide’s auto insurance coverage includes liability, collision, comprehensive, and uninsured/underinsured motorist protection. Customers can also add optional coverages such as roadside assistance and rental car reimbursement. Nationwide offers discounts for safe driving, multiple vehicles, and good grades for student drivers.

Homeowners Insurance

Nationwide’s homeowners insurance provides coverage for the structure of the home, personal property, liability, and additional living expenses. Customers can also add optional coverages for things like identity theft and water backup. Nationwide offers discounts for having a home security system, multiple policies, and a claims-free history.

Life Insurance

Nationwide’s life insurance options include term life, whole life, and universal life. Customers can choose the coverage amount and length that suits their needs. Nationwide also offers optional riders for things like accidental death and dismemberment, long-term care, and critical illness.

Commercial Insurance

Nationwide’s commercial insurance provides coverage for businesses of all sizes and types, including property, liability, workers’ compensation, and commercial auto. Customers can also add optional coverages such as cyber liability and business interruption. Nationwide offers customized policies and dedicated agents for each customer.

Pet Insurance

Nationwide’s pet insurance covers dogs, cats, birds, and exotic pets for accidents and illnesses. Customers can choose from three levels of coverage and add optional riders for things like wellness care and hereditary conditions. Nationwide offers discounts for multiple pets and having a microchip.

Travel Insurance

Nationwide’s travel insurance provides coverage for trip cancellation, interruption, and delay, as well as medical and emergency evacuation. Customers can also add optional coverages for things like rental car damage and adventure sports. Nationwide offers 24/7 emergency assistance and online claims filing.

Customer Reviews

According to J.D. Power’s 2021 U.S. Auto Insurance Study, Nationwide ranks above average in customer satisfaction among auto insurance companies. Nationwide also received a rating of “A+” from the Better Business Bureau, indicating a high level of trustworthiness and customer service.

However, like all insurance companies, Nationwide has received some negative customer reviews. Common complaints include slow claims processing, denied claims, and poor customer service. It’s important to read customer reviews and do your own research before choosing an insurance provider.

FAQ

What is Nationwide Mutual Insurance?

Nationwide Mutual Insurance is an insurance and financial services company that offers a wide range of products and services to individuals, families, and businesses across the United States.

What types of insurance does Nationwide offer?

Nationwide offers auto insurance, homeowners insurance, life insurance, commercial insurance, pet insurance, and travel insurance.

Does Nationwide offer discounts?

Yes, Nationwide offers discounts for things like safe driving, multiple policies, and good grades for student drivers.

What is Nationwide’s customer satisfaction rating?

According to J.D. Power’s 2021 U.S. Auto Insurance Study, Nationwide ranks above average in customer satisfaction among auto insurance companies.

How can I file a claim with Nationwide?

You can file a claim with Nationwide online, over the phone, or through a mobile app. Nationwide also offers 24/7 claims support.

Conclusion

Overall, Nationwide Mutual Insurance offers a wide range of insurance products and services with competitive rates and discounts. While the company has received some negative customer reviews, it also has a high level of trustworthiness and customer service. Whether you’re looking for auto insurance, homeowners insurance, or any other type of coverage, Nationwide is worth considering for your insurance needs.