Mercury Insurance: Everything You Need to Know

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When it comes to choosing a reliable and trustworthy insurance company, Mercury Insurance is one of the top options that come to many people’s minds. Founded in 1962, Mercury Insurance has been serving millions of customers across the United States with the mission to provide quality coverage at affordable rates. In this article, we will discuss everything you need to know about Mercury Insurance, including its history, coverage options, discounts, and more.

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History of Mercury Insurance

Mercury Insurance was founded in 1962 by George Joseph, who started providing low-cost insurance to California residents. Since then, the company has expanded its operations to other states, including Arizona, Florida, Georgia, Illinois, Nevada, New Jersey, New York, Oklahoma, Texas, and Virginia. Today, Mercury insurance is one of the largest independent insurance providers in the country, offering a wide range of coverage options for home, auto, renters, and business insurance.

The company is headquartered in Los Angeles, California, and has over 4,500 employees working in different locations across the United States. It operates through a network of independent agents and brokers, who help customers choose the right coverage options that meet their needs and budget.

Mercury Insurance Coverage Options

Mercury Insurance offers a wide range of coverage options for home, auto, renters, and business insurance. Here are some of the most popular coverage options:

Coverage
Description
Auto Insurance
Provides liability, collision, and comprehensive coverage for your car
Home Insurance
Covers your home, personal property, and liability in case of damages or loss
Renters Insurance
Covers your personal belongings and liability in case of damages or loss while renting
Business Insurance
Covers your business property, liability, and employees

Customers can customize their coverage options based on their needs and budget. For instance, auto insurance customers can add roadside assistance, rental car coverage, and pet injury coverage to their policies for an additional fee. Home insurance customers can add earthquake coverage, identity theft protection, and personal umbrella coverage to their policies.

Mercury Insurance Discounts

Mercury Insurance offers various discounts to customers who qualify. Here are some of the most common discounts:

  • Multi-Policy Discount: Customers who bundle multiple policies, such as home and auto insurance, can get a discount on their premiums.
  • Good Driver Discount: Customers who have a clean driving record for at least three years can get a discount on their auto insurance premiums.
  • Good Student Discount: Full-time students who maintain a B average or higher can get a discount on their auto insurance premiums.
  • Anti-Theft Device Discount: Customers who install anti-theft devices, such as alarms and GPS tracking systems, can get a discount on their auto insurance premiums.
  • Affinity Group Discount: Customers who belong to certain affinity groups, such as alumni associations or professional organizations, can get a discount on their premiums.

Mercury Insurance Customer Service

Mercury Insurance is known for providing excellent customer service to its customers. The company has a 24/7 claims center that customers can call to report a claim or get assistance with their policies. Customers can also manage their policies online, make payments, and access their account information.

The company has received high ratings from various customer satisfaction surveys, such as the J.D. Power 2021 U.S. Auto Insurance Study, where it ranked as the highest in customer satisfaction among auto insurers in California. It also has an A+ rating from the Better Business Bureau, indicating its commitment to resolving customer complaints effectively.

FAQ About Mercury Insurance

1. How can I get a quote from Mercury Insurance?

You can get a quote from Mercury Insurance by visiting its website or contacting a local agent.

2. How can I file a claim with Mercury Insurance?

You can file a claim with Mercury Insurance by calling its claims center at 1-800-503-3724 or visiting its website.

3. Does Mercury Insurance offer roadside assistance?

Yes, Mercury Insurance offers roadside assistance as an add-on to its auto insurance policies.

4. Can I manage my Mercury Insurance policy online?

Yes, customers can manage their policies online through the Mercury Insurance website or mobile app.

5. How can I contact Mercury Insurance customer service?

You can contact Mercury Insurance customer service by calling 1-800-956-3728 or visiting its website.

Conclusion

Mercury Insurance is a reliable and reputable insurance company that offers quality coverage options at affordable rates. Its wide range of coverage options, discounts, and excellent customer service make it a popular choice for millions of customers across the country. Whether you need auto, home, renters, or business insurance, Mercury Insurance has got you covered.

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