Is BetterHelp Covered by Insurance?

With the rise of online counseling platforms such as BetterHelp, individuals are now able to seek therapy from the comfort of their own home. However, one question that often arises when considering to use online therapy services like BetterHelp is whether or not they are covered by insurance.

What is BetterHelp?

BetterHelp is an online therapy service that connects individuals with licensed therapists via phone, video or chat. The platform offers various therapy options including individual, couples, and teen counseling.

BetterHelp provides affordable therapy options and can prove to be a great alternative for those that cannot attend traditional face-to-face counseling sessions.

Does Insurance Cover BetterHelp?

Many people that are considering using online therapy services, including BetterHelp, want to know if their insurance covers the cost. The answer to this question is not straightforward, as it can vary depending on the specifics of the insurance plan.

Insurers are slowly beginning to recognize the value of telehealth services such as online therapy, but coverage can vary greatly from one insurance company to another. Some insurance companies do cover online therapy, but the coverage may not be as comprehensive as regular in-person therapy sessions.

Insurance Coverage for BetterHelp

If you are interested in using BetterHelp and have insurance, it is essential to determine whether your insurance policy covers online therapy. Here are some insurance providers that have been known to offer coverage for online therapy services:

Insurance Provider
Coverage for Online Therapy
Blue Cross Blue Shield
Yes
Cigna
Yes
Aetna
Yes
United Healthcare
Yes

It is important to remember that even if your insurance provider covers online therapy, it may not mean that they cover BetterHelp specifically. Therefore, it is always best to confirm with your provider before proceeding with any therapy sessions.

FAQ About BetterHelp and Insurance Coverage

What Should I Do If My Insurance Provider Does Not Cover BetterHelp?

If your insurance provider does not cover BetterHelp, there are still other options available to seek financial assistance. You may consider contacting BetterHelp’s support team to see if they offer any payment assistance programs or sliding-scale fees based on your income.

Can I Still Use BetterHelp Even if My Insurance Does Not Cover It?

Yes, you can still use BetterHelp even if your insurance provider does not cover it. However, you will need to pay for the therapy sessions out of pocket.

Is Online Therapy as Effective as In-Person Therapy?

Research shows that online therapy can be just as effective as in-person therapy. It largely depends on the individual’s needs and preferences. Some people may find that online therapy is a more convenient and comfortable option, while others may prefer in-person therapy.

Is BetterHelp Safe and Private?

BetterHelp is a safe and private platform that uses secure servers to protect users’ personal and sensitive information. The platform also ensures the confidentiality and privacy of users’ therapy sessions.

Can I Change Therapists if I Am Not Satisfied?

Yes, if you find that your therapist is not a good fit for you, you may switch to a different therapist on the BetterHelp platform.

Conclusion

Overall, whether or not BetterHelp is covered by insurance is not a one-size-fits-all answer. It is crucial to check with your insurance provider beforehand to determine coverage. However, even if your insurance does not cover online therapy services such as BetterHelp, there are still financial assistance options available to make therapy sessions more affordable.

Ultimately, the most important thing is to prioritize your well-being and seek out help when needed, whether that is through in-person or online therapy sessions.