Insurance adjusting is a crucial step in the insurance claim process. It is the job of an insurance adjuster to assess the damage and determine the amount of compensation a policyholder should receive. In this article, we will take an in-depth look at insurance adjusting jobs, including the education and training required, job duties, salary expectations, and career prospects.
What is an Insurance Adjuster?
Insurance adjusters are professionals who investigate and evaluate insurance claims. They work for insurance companies or as independent contractors, assessing the damage to property or liability claims. Insurance adjusters perform interviews, take photos or video footage, examine and analyze documents, and gather other relevant information to determine the extent of the damage or injury. After completing their investigation, they estimate the amount of compensation that the insurance company should pay.
Insurance adjusters may specialize in different types of insurance claims, such as property damage, bodily injury, or liability claims. They may also work for different types of insurance companies, such as auto, home, or commercial insurance companies.
What Education and Training is Required for Insurance Adjuster Jobs?
Most insurance companies require a bachelor’s degree in a related field, such as business, finance, or accounting. However, some companies may accept candidates with relevant work experience in place of a degree. Certain states also require a license to work as an insurance adjuster. The requirements for the license vary by state but typically involve completing a state-approved training course and passing an exam.
Additionally, insurance adjusters must have strong analytical, communication, and negotiation skills. They should also have knowledge of insurance policies, legal requirements, and building and construction principles. Continuing education may also be required for license renewal or to keep up with industry changes and new technologies.
What are the Job Duties of an Insurance Adjuster?
The job duties of an insurance adjuster include:
Job Duties |
Description |
Investigating Claims |
Interviewing claimants, witnesses, and police officers; collecting and reviewing police reports, medical records, and repair estimates; and analyzing the information to determine the extent of the damage or injury. |
Examining Property |
Inspecting and photographing the property or vehicle to document the damage or loss. |
Estimating Pay Outs |
Calculating the cost of repair or replacement of the damaged property, medical bills, and other costs associated with the claim, and negotiating a settlement with the claimant or policyholder. |
Writing Reports |
Preparing detailed reports of the investigation and the settlement, including the amount of compensation, the reasons for the decision, and any other relevant information. |
Working with Lawyers |
Working with attorneys representing the insurance company or the claimant to resolve the claim through arbitration, mediation, or litigation. |
What is the Salary Expectation for Insurance Adjuster Jobs?
According to the Bureau of Labor Statistics (BLS), the median annual salary for insurance adjusters in the U.S. was $67,680 as of May 2020. The lowest 10 percent earned less than $41,260, and the highest 10 percent earned more than $103,310.
The salary of an insurance adjuster may vary based on the type of insurance they work for, their level of experience and education, and the geographic location of their employment. Insurance adjusters who work for auto or home insurance companies may earn less than those working for commercial insurance companies.
What are the Career Prospects for Insurance Adjusters?
The job outlook for insurance adjusters is expected to grow by 3 percent from 2019 to 2029, according to the BLS. The growth is attributed to the increasing demand for property and casualty insurance, especially due to natural disasters and climate-related events. As more people purchase insurance policies, the need for insurance adjusters to investigate and settle claims will also grow.
FAQs
What is the difference between a staff adjuster and an independent adjuster?
A staff adjuster is an employee of an insurance company who works exclusively for that company. They receive a salary and benefits, and their job is to handle claims filed by policyholders of their company only. On the other hand, an independent adjuster is a contractor who works for multiple insurance companies. They are paid on a per-claim basis and may work for several companies at the same time.
What are some of the challenges of being an insurance adjuster?
Insurance adjusters face several challenges in their job, including dealing with difficult claimants, negotiating a settlement that is acceptable to both parties, working long and irregular hours, and traveling frequently to the site of the loss. They may also face danger from natural disasters or crime scenes, which can be stressful and emotionally challenging.
How do I become an insurance adjuster?
The requirements to become an insurance adjuster vary by state and insurance company. Typically, you will need a bachelor’s degree in a related field, such as business or finance, or relevant work experience. Some states also require a license, which involves completing a state-approved training course and passing an exam. You can find more information about the requirements for your state from the National Association of Insurance Commissioners (NAIC) or the state’s insurance regulatory agency.
Can I work as an insurance adjuster part-time?
Yes, some insurance companies offer part-time or seasonal positions for insurance adjusters, especially during periods of high demand, such as storm season. You can also work as an independent adjuster and set your own schedule, although this may require you to be available on short notice.
What skills do I need to be a successful insurance adjuster?
Successful insurance adjusters have strong analytical, communication, and negotiation skills. They should be able to analyze complex information and make sound decisions, communicate effectively with claimants, witnesses, and other parties involved in the claim, and negotiate a fair settlement that satisfies both parties. They should also have knowledge of insurance policies, legal requirements, and building and construction principles, and be able to use technology to gather and analyze information.
How can I stand out in my job as an insurance adjuster?
To stand out in your job as an insurance adjuster, you can focus on providing excellent customer service to policyholders, being thorough in your investigations, and keeping up-to-date with industry developments and trends. You can also pursue additional training or certification to demonstrate your expertise in a particular area, such as auto insurance claims or liability claims.
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