Franklin Mutual Insurance: An Overview

Franklin Mutual Insurance is a New Jersey-based property and casualty insurance company that serves policyholders in New Jersey and Pennsylvania. Founded in 1879, the company has a rich history of providing reliable and affordable insurance coverage to individuals, families, and businesses.

History of Franklin Mutual Insurance

Franklin Mutual Insurance was established in 1879 as the Franklin Mutual Fire Insurace Company of Sussex County. At the time, insurance was still a relatively new industry and there were few companies operating in rural areas like Sussex County. Over the years, Franklin Mutual Insurance expanded its services to include coverage for home, auto, and business insurance.

Today, Franklin Mutual is one of the largest property and casualty insurers in New Jersey, with over $1 billion in assets and more than 30,000 policyholders.

Types of Insurance Offered by Franklin Mutual Insurance

Franklin Mutual Insurance offers a variety of insurance products to meet the needs of its policyholders. These include:

Insurance Product
Description
Homeowners Insurance
Coverage for damage to your home and personal property
Auto Insurance
Coverage for damage to your vehicle and liability protection
Business Insurance
Coverage for liability and property damage for businesses

In addition to these products, Franklin Mutual also offers umbrella insurance, which provides additional liability coverage beyond the limits of your other insurance policies.

Benefits of Choosing Franklin Mutual Insurance

There are several reasons why policyholders choose Franklin Mutual Insurance for their insurance needs. Some of the benefits of choosing Franklin Mutual include:

  1. Local Presence: Franklin Mutual has been serving the New Jersey and Pennsylvania area for over 140 years and has a strong presence in the community.
  2. Financial Stability: With over $1 billion in assets, Franklin Mutual is financially stable and able to provide reliable coverage.
  3. Excellent Customer Service: Franklin Mutual has a reputation for providing excellent customer service, with knowledgeable representatives who are available to answer questions and provide assistance.

Frequently Asked Questions

What is the claims process for Franklin Mutual Insurance?

If you need to file a claim with Franklin Mutual Insurance, you can do so online or by calling the company’s claims department directly. Once you file a claim, a claims representative will be assigned to your case and will work with you to assess the damage and process your claim.

How do I get a quote for insurance coverage from Franklin Mutual?

You can get a quote for insurance coverage from Franklin Mutual by visiting the company’s website and filling out an online quote request form. You can also contact the company’s customer service department directly for more information.

What discounts are available for Franklin Mutual policyholders?

Franklin Mutual offers a variety of discounts for policyholders, including safe driver discounts, multi-policy discounts, and discounts for policyholders who install safety features in their homes or vehicles. Contact the company’s customer service department for more information about available discounts.

Can I make changes to my policy online?

Yes, policyholders can make changes to their policies online through the Franklin Mutual Insurance website. Simply log in to your account and follow the prompts to make changes to your coverage or billing information.

What is the customer satisfaction rate for Franklin Mutual Insurance?

Franklin Mutual Insurance has a reputation for excellent customer service and high customer satisfaction rates. According to a recent customer satisfaction survey, over 90% of Franklin Mutual policyholders reported being satisfied with their experience with the company.

Conclusion

Franklin Mutual Insurance has a long history of providing reliable and affordable insurance coverage to policyholders in New Jersey and Pennsylvania. With a variety of insurance products, excellent customer service, and a strong local presence, Franklin Mutual is a top choice for individuals, families, and businesses looking for comprehensive insurance coverage.