First Acceptance Insurance Phone Number: Contact Information for Policyholders

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First Acceptance Insurance is a national insurance company that provides affordable and reliable car insurance coverage. As a policyholder, you may have questions or concerns about your policy, coverage, or claims. In this article, we will provide you with the First Acceptance Insurance phone number and other contact information you need to get in touch with their customer service team.

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What is First Acceptance Insurance?

First Acceptance Insurance was founded in 1998 and is headquartered in Nashville, Tennessee. The company specializes in providing affordable car insurance coverage to high-risk drivers, including those with poor driving records, DUI convictions, or a lack of prior insurance coverage. First Acceptance Insurance currently operates in 16 states, including Alabama, Florida, Georgia, Illinois, Indiana, Mississippi, Missouri, Nevada, New Mexico, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Wisconsin.

What types of insurance coverage does First Acceptance Insurance offer?

First Acceptance Insurance offers a variety of insurance coverage options to meet the needs of different policyholders. These include:

Types of coverage
Description
Bodily injury liability
Covers expenses related to injuries caused to another person in an accident where you are at fault
Property damage liability
Covers expenses related to damage caused to someone else’s property in an accident where you are at fault
Collision
Covers expenses related to damage to your vehicle in an accident where you are at fault
Comprehensive
Covers expenses related to damage to your vehicle caused by events such as theft, fire, or weather
Uninsured/underinsured motorist
Covers expenses related to injuries or damage caused by another driver who is not insured or does not have enough insurance

How can I contact First Acceptance Insurance?

If you have questions or concerns about your policy, coverage, or claims, you can contact First Acceptance Insurance by using the following contact information:

Phone

You can contact First Acceptance Insurance customer service by calling the following phone number:

Customer service: 1-800-977-7282

The customer service team is available from Monday to Friday, from 8 a.m. to 7 p.m. CT, and on Saturdays, from 8 a.m. to 4 p.m. CT.

If you need to report a claim, you can call the following number:

Claims: 1-800-421-3535

The claims team is available 24/7 to assist you with your claim.

Email

You can also contact First Acceptance Insurance customer service by sending an email to the following address:

Customer service: customerservice@acceptanceinsurance.com

Make sure to include your policy number, contact information, and a detailed description of your question or concern in your email.

Mail

If you prefer to send a letter to First Acceptance Insurance, you can use the following mailing address:

First Acceptance Insurance
P.O. Box 9055
Addison, TX 75001-9055

Make sure to include your policy number, contact information, and a detailed description of your question or concern in your letter.

Frequently Asked Questions

What should I do if I need to file a claim?

If you need to file a claim, you can call the First Acceptance Insurance claims team at 1-800-421-3535. They are available 24/7 to assist you with your claim. You can also file a claim online by logging into your account on the First Acceptance Insurance website.

How can I make a payment on my policy?

You can make a payment on your policy by logging into your account on the First Acceptance Insurance website, calling the customer service team at 1-800-977-7282, or sending a check or money order to the following address:

First Acceptance Insurance
P.O. Box 3157
Evansville, IN 47732-3157

Make sure to include your policy number on your check or money order.

How can I cancel my policy?

If you need to cancel your policy, you can call the First Acceptance Insurance customer service team at 1-800-977-7282. They will provide you with the necessary information and guide you through the cancellation process.

Can I get a quote from First Acceptance Insurance?

Yes, you can get a quote from First Acceptance Insurance by visiting their website or calling the customer service team at 1-800-977-7282. You will need to provide some basic information about your car and driving history to receive a quote.

What discounts are available from First Acceptance Insurance?

First Acceptance Insurance offers a variety of discounts to their policyholders, including:

Discounts
Description
Safe driver
Discounts for drivers with a good driving record
Multi-car
Discounts for insuring multiple cars on the same policy
Paperless
Discounts for signing up for paperless billing and policy documents
Good grades
Discounts for full-time students who maintain a high GPA
Non-owner
Discounts for non-owners who purchase liability coverage only

Make sure to ask your First Acceptance Insurance representative about the available discounts and see if you qualify for any of them.

Conclusion

If you have any questions or concerns about your First Acceptance Insurance policy, coverage, or claims, you can easily get in touch with their customer service team using the phone number, email, or mailing address provided in this article. Don’t hesitate to contact them if you need assistance, and make sure to take advantage of the discounts available to you.

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