Eyebuydirect Insurance: Everything You Need to Know

Have you ever bought a pair of glasses online, only to have them break or get lost soon after? If so, you’ll be happy to know that Eyebuydirect offers insurance options to protect your investment. In this article, we’ll explore everything you need to know about Eyebuydirect insurance, including what it covers, how much it costs, and how to file a claim.

What is Eyebuydirect Insurance?

Eyebuydirect Insurance is a protection plan that you can purchase for your glasses from the Eyebuydirect website. With this insurance, you can get free replacement glasses if your original pair is lost or broken. The insurance also covers any scratch-resistant coating that may wear off over time, as well as damage caused by normal wear and tear.

There are two types of Eyebuydirect insurance: Basic and Premium. The Basic insurance plan covers one replacement pair of glasses within 12 months of the original purchase date, while the Premium plan covers unlimited replacements during the same time period. The Basic plan costs $6.99 per pair of glasses, while the Premium plan costs $19.99 per year.

What Does Eyebuydirect Insurance Cover?

Eyebuydirect Insurance covers a variety of damages and issues that can occur with your glasses. Here are some of the most common things that Eyebuydirect Insurance covers:

Issue
Basic Plan Coverage
Premium Plan Coverage
Lost Glasses
1 replacement pair within 12 months
Unlimited replacements within 12 months
Broken Frames
1 replacement pair within 12 months
Unlimited replacements within 12 months
Scratched or Damaged Lenses
Replacement lenses
Replacement lenses
Scratch-Resistant Coating Wear-Off
Replacement lenses with coating
Replacement lenses with coating
Normal Wear and Tear
N/A
Replacement pair

It’s important to note that Eyebuydirect Insurance only covers issues that occur due to normal use. If your glasses are damaged due to misuse or neglect, the insurance may not cover the repair or replacement.

How to Purchase Eyebuydirect Insurance

Purchasing Eyebuydirect Insurance is easy. Here’s how to do it:

  1. Choose the glasses you want to purchase from the Eyebuydirect website.
  2. Add the Basic or Premium insurance plan to your cart.
  3. Complete the checkout process as usual.

Once your glasses and insurance plan arrive, you’ll be protected against any eligible issues that may occur with your glasses.

How to File an Eyebuydirect Insurance Claim

If you need to file an insurance claim with Eyebuydirect, the process is simple. Here’s what you need to do:

  1. Contact Eyebuydirect customer service to initiate your claim.
  2. Provide proof of purchase and a detailed explanation of the issue with your glasses.
  3. Follow any additional instructions provided by the Eyebuydirect customer service team.

Once your claim is approved, you’ll receive instructions on how to send your damaged glasses back to Eyebuydirect. Once they receive the glasses, they’ll send you a replacement pair as quickly as possible.

Frequently Asked Questions (FAQ)

Does Eyebuydirect Insurance Cover Prescription Changes?

No, Eyebuydirect Insurance does not cover prescription changes. If your prescription changes, you’ll need to purchase a new pair of glasses with the updated prescription.

Can I Purchase Eyebuydirect Insurance for Glasses I Already Own?

No, Eyebuydirect Insurance can only be purchased at the time of your initial glasses purchase. Once your glasses arrive, you’ll be covered by the insurance plan you chose at checkout.

Do I Need Eyebuydirect Insurance?

Whether or not you need Eyebuydirect Insurance is up to you. If you’re prone to losing or breaking your glasses, or if you want the peace of mind that comes with knowing you can always get a replacement pair if needed, then Eyebuydirect Insurance may be a good option for you.

What Happens if I Don’t Have Eyebuydirect Insurance?

If you don’t have Eyebuydirect Insurance and your glasses are lost, broken, or damaged, you’ll need to purchase a new pair of glasses at full price.

How Do I Cancel my Eyebuydirect Insurance Plan?

To cancel your Eyebuydirect Insurance plan, contact the Eyebuydirect customer service team. Depending on when you cancel, you may be eligible for a prorated refund for your Premium plan.

In conclusion, Eyebuydirect Insurance is a great option for anyone who wants to protect their investment in their glasses. With two affordable plan options and coverage for a variety of issues, Eyebuydirect Insurance can provide peace of mind and protection for your glasses. If you have any additional questions or concerns, don’t hesitate to reach out to the Eyebuydirect customer service team for assistance.