Erie Insurance Group is a Fortune 500 company that offers a variety of insurance products to cover your home, auto, life, and business. They have been in business for over 95 years and serve customers in 12 states and the District of Columbia. Erie Insurance is known for its exceptional customer service and an affordable rate that comes with plenty of discounts for policyholders. In this Erie Insurance review, we will take a closer look at this company’s various products and services, as well as its customer ratings and financial strength.
Products & Services
ERIE offers a wide range of insurance products and services, including:
Insurance Products |
Description |
Auto Insurance |
ERIE offers affordable auto insurance policies that cover liability, collision, and comprehensive damages. |
Home Insurance |
ERIE’s home insurance covers damages to your home caused by fire, theft, and natural disasters. |
Life Insurance |
ERIE offers term, whole, and universal life insurance policies that provide financial protection to you and your family in the event of an unforeseen event. |
Business Insurance |
ERIE’s business insurance policies cover commercial property, general liability, and workers’ compensation insurance for small businesses. |
ERIE also offers additional services such as pet insurance, identity theft protection, and personal liability coverage.
ERIE’s insurance policies are customizable and can be tailored to fit your specific needs. Their coverage options are comprehensive, and you can add additional coverage based on your needs.
Customer Ratings & Reviews
ERIE has an excellent reputation for customer service, and its customers tend to be extremely satisfied with their policies. According to J.D. Power’s 2020 U.S. Auto Insurance Study, ERIE ranks first in customer satisfaction in the Mid-Atlantic and Northwestern regions. They also scored highly in J.D. Power’s 2019 U.S. Home Insurance Study, where they were ranked second in the Mid-Atlantic region.
ERIE has an A+ rating from the Better Business Bureau (BBB) and has been accredited by BBB since 1939. On TrustPilot, ERIE has a 4.3-star rating from over 1,300 reviews.
Financial Strength
ERIE is a financially stable company with excellent financial strength ratings. A.M. Best has given ERIE an A+ rating, which is considered “Superior” and indicates their ability to meet their obligations to policyholders.
ERIE has consistently received high ratings for financial stability from other independent rating agencies as well. Moody’s Investor Service rates ERIE A2, while S&P Global Ratings rates ERIE A+.
FAQs
What discounts does ERIE offer?
ERIE offers various discounts on its insurance policies. Some common discounts include multi-policy discounts, safe driver discounts, and discounts for customers who pay their premiums in full upfront. They also offer discounts for young drivers, low mileage drivers, and drivers who take a defensive driving course.
How can I get a quote for ERIE insurance?
You can get a quote for ERIE insurance by visiting their website, calling their customer service line, or contacting an ERIE insurance agent.
What is ERIE’s customer service like?
ERIE is known for its exceptional customer service. They have a customer service line that is open 24/7, and you can also access their customer service online or through their mobile app. Their customer service representatives are knowledgeable and helpful, and they respond to claims and inquiries quickly.
How do I file a claim with ERIE?
You can file a claim with ERIE by calling their customer service line, contacting an ERIE insurance agent, or filing a claim online or through their mobile app. ERIE’s claims process is straightforward, and they strive to make it as easy as possible for policyholders to get the help they need.
Is ERIE Insurance available in my state?
ERIE Insurance is available in 12 states and the District of Columbia. The states where ERIE operates are Illinois, Indiana, Kentucky, Maryland, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia, West Virginia, and Wisconsin.
Conclusion
ERIE Insurance offers affordable insurance policies and exceptional customer service to its policyholders. They have a variety of coverage options that can be tailored to meet your specific needs, and they offer many discounts to help you save money on your premiums. With excellent financial strength ratings and high customer satisfaction ratings, ERIE is a reliable choice for all your insurance needs.
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