Erie Insurance Customer Service Number: How to Get in Touch

When it comes to insurance, having a reliable and prompt customer service team is crucial. If you’re an Erie Insurance policyholder or interested in becoming one, you may have questions about their customer service and how to get in touch. In this article, we’ll explore everything you need to know about the Erie Insurance customer service number.

What is Erie Insurance?

Erie Insurance is a regional insurance company that offers auto, home, life, and business insurance policies to customers in 12 states and the District of Columbia. Founded in 1925, Erie Insurance has a reputation for providing quality coverage and excellent customer service.

Where is Erie Insurance located?

Erie Insurance is headquartered in Erie, Pennsylvania, and has more than 5,000 employees across the country. They operate in the following states:

How to Contact Erie Insurance Customer Service

If you need assistance with your Erie Insurance policy or have questions about their services, there are several ways to get in touch with their customer service team. Here are your options:

Call Erie Insurance Customer Service

The quickest and most convenient way to reach Erie Insurance customer service is by phone. You can call their toll-free number at (800) 458-0811. The line is available 24/7, so you can get help whenever you need it. Be sure to have your policy number or other identifying information ready when you call.

Email Erie Insurance Customer Service

If you prefer to contact Erie Insurance by email, you can do so by filling out their online contact form. Simply go to their website and click on “Contact Us” at the bottom of the page. From there, you’ll be prompted to enter your information and your message. Erie Insurance will respond to your email within a few business days.

Visit an Erie Insurance Local Office

If you’d rather speak to a representative in person, you can visit one of Erie Insurance’s local offices. Use their online locator tool to find the office nearest to you. Once you’ve located the office, you can walk in during business hours and speak to an agent directly.

Frequently Asked Questions (FAQ)

What should I do if I have a claim?

If you need to file a claim with Erie Insurance, you can do so by calling their claims department at (800) 367-3743. The line is available 24/7. They’ll guide you through the claims process and help you get the compensation you’re entitled to.

What types of insurance does Erie Insurance offer?

Erie Insurance offers a range of insurance policies, including:

• Auto insurance
• Home insurance
• Life insurance
• Business insurance
• Pet insurance
• Identity theft protection

What is the Erie Insurance mobile app?

The Erie Insurance mobile app allows you to manage your policy, file a claim, and get roadside assistance directly from your smartphone. You can download the app for free from the App Store or Google Play.

How do I make a payment on my Erie Insurance policy?

You can make a payment on your Erie Insurance policy online, by phone, or by mail. To make a payment online, log into your account on their website and follow the prompts. To make a payment by phone, call their billing department at (800) 387-1492. To make a payment by mail, send a check or money order to the address listed on your statement.

What should I do if I want to cancel my Erie Insurance policy?

If you want to cancel your Erie Insurance policy, you can do so by contacting their customer service team. They’ll walk you through the process and help you avoid any cancellation fees or penalties.

Conclusion

Having access to reliable customer service is an essential part of any insurance policy. If you’re a policyholder or interested in becoming one, you can rest assured that Erie Insurance has a knowledgeable and responsive customer service team. Whether you prefer to get in touch by phone, email, or in person, Erie Insurance is committed to providing you with the support you need.