EmblemHealth Insurance is a New York-based health insurance company that offers various health insurance plans for individuals, families, and employers. With over 3 million members, EmblemHealth is one of the largest health insurance providers in New York. In this article, we will discuss everything you need to know about EmblemHealth Insurance, including their plans, network, and customer service.
EmblemHealth Insurance Plans
EmblemHealth offers a wide range of health insurance plans to meet the different needs of their customers. Their plans include:
1. HMO Plans
HMO plans are the most popular plans offered by EmblemHealth. These plans provide coverage for in-network healthcare services only. HMO plans require you to choose a primary care physician (PCP) who will manage your healthcare needs and refer you to specialists if necessary. You will also need a referral from your PCP to see a specialist.
HMO plans are generally less expensive than other types of health insurance plans. They are a good option for people who want comprehensive coverage at an affordable price.
2. EPO Plans
EPO plans are similar to HMO plans in that they only cover in-network healthcare services. However, EPO plans do not require you to choose a PCP or get a referral to see a specialist.
EPO plans are a good option for people who want the flexibility to see any specialist without having to get a referral from their PCP.
3. PPO Plans
PPO plans provide coverage for both in-network and out-of-network healthcare services. PPO plans do not require you to choose a PCP or get a referral to see a specialist. However, you will pay more out-of-pocket if you receive care from an out-of-network provider.
PPO plans are a good option for people who want the flexibility to see any provider without having to get a referral from their PCP, but are willing to pay more for that flexibility.
EmblemHealth Insurance Network
EmblemHealth Insurance has a large network of healthcare providers, including doctors, hospitals, and other healthcare facilities. The size of their network depends on the plan you choose.
If you choose an HMO plan, you will need to use healthcare providers within EmblemHealth’s network. If you choose an EPO or PPO plan, you can see any healthcare provider, but you will pay more out-of-pocket if you see a provider outside of EmblemHealth’s network.
EmblemHealth’s network includes many top-rated hospitals and healthcare facilities in New York City and the surrounding areas. Some of the top hospitals in their network include:
Hospital Name |
Location |
New York-Presbyterian Hospital |
New York City |
Mount Sinai Hospital |
New York City |
North Shore University Hospital |
Manhasset |
Lenox Hill Hospital |
New York City |
EmblemHealth Insurance Customer Service
EmblemHealth has a dedicated customer service team that can help you with any questions or concerns you have about your health insurance plan. You can contact their customer service team through their website, by phone, or by email.
EmblemHealth’s website also has a wealth of resources to help you manage your health insurance plan. You can use their website to:
- Find a healthcare provider
- Check the status of a claim
- View your benefits and coverage
- Pay your bill
EmblemHealth Insurance FAQ
1. How can I enroll in an EmblemHealth Insurance plan?
You can enroll in an EmblemHealth Insurance plan online, by phone, or through your employer.
2. What is the difference between an HMO and a PPO plan?
HMO plans only cover in-network healthcare services and require you to choose a PCP. PPO plans cover both in-network and out-of-network healthcare services and do not require you to choose a PCP.
3. Can I see any healthcare provider if I have an HMO plan?
No, you can only see healthcare providers within EmblemHealth’s network if you have an HMO plan.
4. Can I see a specialist without a referral if I have an EPO or PPO plan?
Yes, you can see any specialist without a referral if you have an EPO or PPO plan.
5. What if I need emergency medical care?
If you need emergency medical care, you should go to the nearest emergency room. EmblemHealth will cover emergency medical care regardless of whether you are in-network or out-of-network.
6. How can I find healthcare providers within EmblemHealth’s network?
You can use EmblemHealth’s online provider directory to find healthcare providers within their network. You can search by location, specialty, and other criteria.
7. How do I submit a claim?
You can submit a claim through EmblemHealth’s website or by mail. If you receive care from an in-network provider, your provider will usually submit the claim on your behalf.
8. How can I pay my bill?
You can pay your bill online through EmblemHealth’s website or by mail.
9. How can I cancel my EmblemHealth Insurance plan?
You can cancel your EmblemHealth Insurance plan by contacting their customer service team.
10. What if I have a complaint or concern about my EmblemHealth Insurance plan?
If you have a complaint or concern about your EmblemHealth Insurance plan, you should contact their customer service team. If you are not satisfied with their response, you can file a complaint with the New York State Department of Financial Services.
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