Do you need to contact Elephant Insurance for customer service? Whether you have a question about your policy, need to file a claim, or want to make changes to your coverage, there are a number of ways to get in touch with this popular auto insurance provider. In this article, we’ll provide an overview of the Elephant Insurance phone number, as well as other important contact details and frequently asked questions.
Elephant Insurance Phone Number
If you need to reach Elephant Insurance customer service by phone, the company offers several options. The main customer service line is available Monday through Friday from 8 a.m to 9 p.m EST, and on Saturdays from 9 a.m to 7 p.m EST. The number to call is:
Customer Service |
1-877-21-TRUNK (1-877-218-7865) |
If you are a policyholder and need to file a claim, there is a separate claims line that is available 24/7. The number to call for claims is:
When you call either of these numbers, you will be prompted to enter your policy number or other identifying information before being connected to a representative.
Other Contact Options
In addition to the main customer service and claims phone lines, there are a few other ways to get in touch with Elephant Insurance:
- Email: You can reach out to Elephant Insurance by email at customerservice@elephant.com. Note that email responses may take longer than phone calls.
- Online Chat: If you prefer to chat with a representative online instead of calling or emailing, you can use the Live Chat feature on the Elephant Insurance website.
- Social Media: Elephant Insurance is active on several social media platforms, including Facebook, Twitter, and Instagram. You can send a message or tweet to the company’s official account, and a representative will respond during regular business hours.
Frequently Asked Questions
How do I cancel my Elephant Insurance policy?
To cancel your Elephant Insurance policy, you will need to call customer service at 1-877-21-TRUNK (1-877-218-7865). Be prepared to provide your policy number and other identifying information. Note that in some cases, there may be a fee for canceling your policy early.
How do I file an Elephant Insurance claim?
If you need to file an insurance claim with Elephant Insurance, you can call the 24/7 claims line at 1-844-937-5353. Be sure to have your policy number and any relevant details about the incident on hand before calling.
How do I make changes to my Elephant Insurance policy?
If you need to make changes to your policy, such as adding a new driver or adjusting your coverage limits, you can do so by calling customer service at 1-877-21-TRUNK (1-877-218-7865). A representative will help you make any necessary changes and provide you with an updated policy statement.
How do I pay my Elephant Insurance premium?
There are several ways to pay your Elephant Insurance premium:
- Automatic payments: You can set up automatic payments through your bank account or credit card by calling customer service at 1-877-21-TRUNK (1-877-218-7865).
- Online: You can log into your account on the Elephant Insurance website to make a one-time payment or set up automatic payments.
- Phone: You can call customer service at 1-877-21-TRUNK (1-877-218-7865) to make a payment over the phone using a credit card or bank account.
What discounts does Elephant Insurance offer?
Elephant Insurance offers several discounts to help you save money on your auto insurance policy. These include:
- Multi-car discount: If you insure more than one vehicle with Elephant Insurance, you may be eligible for a discount on your premium.
- Good student discount: If you or a member of your household is a full-time student with good grades, you may qualify for a discount.
- Safe driver discount: If you maintain a good driving record with no accidents or violations, you may be eligible for a discount.
What types of coverage does Elephant Insurance offer?
Elephant Insurance offers several types of auto insurance coverage, including:
- Liability coverage: This covers bodily injury and property damage that you may cause to other people in an accident.
- Collision coverage: This covers damage to your own vehicle in an accident.
- Comprehensive coverage: This covers damage to your vehicle from non-collision incidents, such as theft or weather damage.
What is the Elephant Insurance mobile app?
The Elephant Insurance mobile app allows you to manage your policy, file claims, and access other useful tools from your smartphone or tablet. You can download the app for free from the App Store or Google Play.
Conclusion
Whether you need to file a claim, make changes to your policy, or have a general question about Elephant Insurance, there are multiple ways to get in touch with the company’s customer service team. By using the phone numbers, email address, live chat, and social media options provided in this article, you can find the support you need to make the most of your auto insurance coverage.
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