AAMI Insurance is a leading insurer in Australia, providing customers with a range of comprehensive insurance options. With a focus on providing excellent customer service and affordable insurance plans, AAMI Insurance is a popular choice for Australians looking for insurance coverage for their homes, cars, and possessions.
If you are an AAMI Insurance customer or are interested in obtaining an insurance policy, it is essential to know how to get in touch with the company to address any concerns or queries you may have. In this article, we will provide you with all the information you need about AAMI Insurance contact options.
AAMI Insurance Contact Options
There are several ways to reach out to AAMI Insurance if you need assistance with your policy. You can choose from any of the following contact options:
- Phone
- Email
- Live Chat
- Post
Phone
One of the easiest and most convenient ways to contact AAMI Insurance is by phone. You can speak to a customer service representative by calling the AAMI Insurance customer service hotline at 13 22 44. This service is available 24/7, so you can contact them anytime you need help.
When you call, you will need to provide your policy number or other identifying information to help the representative locate your account. If you are a new customer, the representative will guide you through the process of obtaining insurance coverage.
It is worth noting that due to high call volumes, you may experience delays when calling AAMI Insurance. However, the company is continually working to reduce wait times to ensure that you receive prompt assistance.
Email
If you prefer to communicate with AAMI Insurance via email, you can do so by sending an email to customerservice@aami.com.au. This is a great option for non-urgent queries or concerns because it may take longer to receive a response as compared to other contact methods.
When you send an email, make sure to include your policy number or other identifying information so that the representative can locate your account and provide you with the correct information
Live Chat
AAMI Insurance also offers a live chat service on their website, which is available from 8 am to 10 pm AEST, seven days a week. To access live chat, go to the AAMI Insurance website and click on the “Chat Now” button located on the bottom right corner of the screen.
The live chat service is an excellent option for quick and easy assistance for non-urgent queries. Once you connect with a representative, you can ask questions related to your policy or any general information about AAMI Insurance.
Post
If you prefer to contact AAMI Insurance via post, you can do so by mailing your correspondence to the following address:
AAMI Insurance
PO Box 14180
Melbourne City Mail Centre
Victoria 8001, Australia
When mailing your queries or concerns, make sure to include your policy number or other identifying information so that AAMI Insurance can locate your account and provide you with the correct information.
AAMI Insurance Frequently Asked Questions
Here are some frequently asked questions regarding AAMI Insurance:
Question |
Answer |
What types of insurance does AAMI Insurance offer? |
AAMI Insurance offers a range of insurance options, including home and contents insurance, car insurance, life insurance, travel insurance, and business insurance. |
How do I make a claim with AAMI Insurance? |
You can make a claim with AAMI Insurance by filling out an online claim form or by calling the AAMI Insurance claims hotline at 13 22 44. |
Can I manage my policy online? |
Yes, AAMI Insurance provides customers with the option to manage their policies online through the AAMI Insurance website or app. |
How do I renew my policy with AAMI Insurance? |
You can renew your policy with AAMI Insurance online by logging in to your account and following the instructions provided. Alternatively, you can call the AAMI Insurance customer service hotline at 13 22 44 to renew your policy over the phone. |
What should I do if I need to change my policy details? |
If you need to change your policy details, you can do so by logging into your account on the AAMI Insurance website or app. Alternatively, you can call the AAMI Insurance customer service hotline at 13 22 44 to make changes over the phone. |
Conclusion
Getting in touch with AAMI Insurance should be stress-free, as the company provides multiple options for customers to contact them. Whether you prefer to call, email, live chat or post, you can feel confident that AAMI Insurance will assist you with any queries or concerns promptly. With an extensive range of insurance options and excellent customer service, AAMI Insurance is the go-to insurer for many Australians.
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