These days, smartphones have become an indispensable part of our lives. We use them for everything from staying connected with loved ones to running our businesses. However, with the high cost of these devices, it’s essential to protect them in case of loss, theft, damage or malfunction. Fortunately, AT&T, one of the leading mobile carriers in the US, offers insurance plans to cover you in such situations. In this article, we’ll explore the different AT&T phone insurance options, their benefits, limitations, and FAQs to help you make an informed decision.
What is AT&T Phone Insurance?
AT&T Phone Insurance is a service designed to protect your phone against unforeseen events that can damage or affect its functionality. The insurance covers loss, theft, accidental damage, malfunction, and provides protection from mechanical or electrical failures after the manufacturer’s warranty expires. With AT&T phone insurance, you’ll have peace of mind knowing that your phone is insured and you won’t have to pay the full cost of replacing it if something goes wrong.
How does AT&T Phone Insurance work?
AT&T Phone Insurance works by paying a monthly fee for coverage. The cost of the insurance depends on the type of coverage you choose and your phone’s value. You can sign up for insurance when you purchase your phone or add it anytime later. When you file a claim, you’ll pay a deductible depending on your device’s model and the type of claim. Once approved, AT&T will repair or replace your phone with a new or refurbished model of the same or similar make and model, depending on availability.
What are the different types of AT&T Phone Insurance?
AT&T offers two main types of phone insurance: AT&T Protect Advantage and AT&T Protect Advantage for 1. You can also opt for Mobile Insurance, which is only available for basic phones. Let’s take a closer look at each type of insurance.
AT&T Protect Advantage
AT&T Protect Advantage is an insurance plan that covers loss, theft, accidental damage, and out-of-warranty malfunctions. It also includes ProTech support, which provides technical assistance and device troubleshooting. With this insurance, you can file up to two claims per 12 months period.
What are the benefits of AT&T Protect Advantage?
The benefits of AT&T Protect Advantage include:
Benefits |
Details |
|---|---|
Protection against loss, theft, accidental damage, and mechanical or electrical failures after the manufacturer’s warranty expires. |
AT&T will repair or replace your device with a new or refurbished one of the same or similar make and model. You’ll also get a tracking number to follow the progress of your claim. |
ProTech support. |
You’ll get unlimited access to device troubleshooting and technical assistance from certified experts via chat, phone, or in-store appointment. ProTech also includes the ProTech App, which provides device tips and tricks, device diagnostics and alerts, and AT&T Mobile Security. |
Up to two claims per 12 months. |
You can file up to two claims per 12 months period, and each claim will have a deductible, which varies depending on your device model. |
What are the limitations of AT&T Protect Advantage?
The limitations of AT&T Protect Advantage include:
Limitations |
Details |
|---|---|
Monthly fee. |
You’ll pay a monthly fee for coverage, which varies depending on your device’s value. |
Deductibles. |
You’ll have to pay a deductible, which varies depending on your device’s make and model, and the type of claim. Deductibles range from $49 to $299. |
Wait period. |
You’ll have to wait for 30 days from the date of enrollment before filing a claim for theft or loss. |
AT&T Protect Advantage for 1
AT&T Protect Advantage for 1 is an insurance plan that covers loss, theft, accidental damage, and out-of-warranty malfunctions for up to four eligible devices. It also includes ProTech support for each device. With this insurance, you can file up to three claims per 12 months period.
What are the benefits of AT&T Protect Advantage for 1?
The benefits of AT&T Protect Advantage for 1 include:
Benefits |
Details |
|---|---|
Coverage for up to four eligible devices. |
You can insure up to four eligible devices under one plan, including smartphones, tablets, laptops, and smartwatches. Each device will have its own deductible. |
Protection against loss, theft, accidental damage, and mechanical or electrical failures after the manufacturer’s warranty expires. |
AT&T will repair or replace your device with a new or refurbished one of the same or similar make and model. You’ll also get a tracking number to follow the progress of your claim. |
ProTech support for each device. |
You’ll get unlimited access to device troubleshooting and technical assistance from certified experts via chat, phone, or in-store appointment for each device. ProTech also includes the ProTech App, which provides device tips and tricks, device diagnostics and alerts, and AT&T Mobile Security. |
Up to three claims per 12 months per device. |
You can file up to three claims per 12 months period per device, and each claim will have a deductible, which varies depending on your device model. |
What are the limitations of AT&T Protect Advantage for 1?
The limitations of AT&T Protect Advantage for 1 include:
Limitations |
Details |
|---|---|
Monthly fee. |
You’ll pay a monthly fee for coverage, which varies depending on your devices’ value. |
Deductibles. |
You’ll have to pay a deductible, which varies depending on your devices’ make and model, and the type of claim. Deductibles range from $29 to $299 per device. |
Wait period. |
You’ll have to wait for 30 days from the date of enrollment before filing a claim for theft or loss. |
Mobile Insurance
Mobile Insurance is an insurance plan that covers up to three basic phones against loss, theft, and accidental damage. It doesn’t cover smartphones or advanced devices. With this insurance, you can file up to two claims per 12 months period.
What are the benefits of Mobile Insurance?
The benefits of Mobile Insurance include:
Benefits |
Details |
|---|---|
Protection against loss, theft, and accidental damage. |
AT&T will repair or replace your basic phone with a new or refurbished one of the same or similar make and model. You’ll also get a tracking number to follow the progress of your claim. |
Up to two claims per 12 months. |
You can file up to two claims per 12 months period, and each claim will have a deductible, which varies depending on your device model. |
What are the limitations of Mobile Insurance?
The limitations of Mobile Insurance include:
Limitations |
Details |
|---|---|
Monthly fee. |
You’ll pay a monthly fee for coverage, which varies depending on your device’s value. |
Deductibles. |
You’ll have to pay a deductible, which varies depending on your device’s make and model, and the type of claim. Deductibles range from $29 to $99. |
Wait period. |
You’ll have to wait for 30 days from the date of enrollment before filing a claim for theft or loss. |
FAQs
What devices can I insure with AT&T phone insurance?
You can insure smartphones, tablets, laptops, and smartwatches with AT&T Protect Advantage for 1. You can insure basic phones with Mobile Insurance.
Can I enroll in AT&T phone insurance anytime?
You can enroll in AT&T phone insurance anytime, but you have to wait for 30 days from the date of enrollment before filing a claim for theft or loss.
How much does AT&T phone insurance cost?
The cost of AT&T phone insurance depends on the type of coverage you choose and your device’s value. The monthly fee ranges from $7 to $35 per device.
What is the deductible for AT&T phone insurance?
The deductible for AT&T phone insurance varies depending on your device’s make and model and the type of claim. The deductible ranges from $29 to $299 for AT&T Protect Advantage for 1 and $29 to $99 for Mobile Insurance.
How many claims can I file with AT&T phone insurance?
You can file up to two claims per 12 months period for AT&T Protect Advantage and Mobile Insurance, and up to three claims per 12 months period per device for AT&T Protect Advantage for 1.
What happens if I file a claim with AT&T phone insurance?
If you file a claim with AT&T phone insurance, you’ll pay a deductible depending on your device’s make and model and the type of claim. Once approved, AT&T will repair or replace your device with a new or refurbished one of the same or similar make and model.
How can I enroll in AT&T phone insurance?
You can enroll in AT&T phone insurance when you purchase a new device or add it to your existing plan anytime later. You can enroll online, in-store, or by calling AT&T customer service.
Protect your phone and your peace of mind with AT&T phone insurance. Choose the plan that suits your needs and budget and enjoy the freedom to stay connected without worrying about unexpected expenses.