Infinity Insurance Customer Service Number

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When you need assistance with your insurance policy, it’s important to know how to reach customer service. Infinity Insurance provides several options for contacting their customer service team, including a toll-free phone number. In this article, we will provide you with all the information you need to know about Infinity Insurance customer service number, as well as some frequently asked questions.

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Infinity Insurance Customer Service Number

If you need to speak to a representative from Infinity Insurance, you can call their customer service number at 1-800-782-1020. The phone lines are open from Monday to Friday, 8:00 am to 6:00 pm Central Time.

When you call the Infinity Insurance customer service number, you will be prompted to select the reason for your call. The options available include billing inquiries, policy changes, claims, and general inquiries. Once you select the appropriate option, you will be connected to a representative who can assist you with your concern.

If you prefer to communicate via email, you can fill out a form on the Infinity Insurance website. You will need to provide some basic information about yourself and your policy, as well as the reason for your inquiry. A representative will get back to you within 24-48 hours.

Why Should I Contact Infinity Insurance Customer Service?

There are several reasons why you may need to contact Infinity Insurance customer service, including:

Reason
Description
Billing inquiries
If you have questions about your bill, such as payment due dates, payment methods, or account balances, you can contact customer service for assistance.
Policy changes
If you need to make changes to your policy, such as adding or removing a driver, changing your coverage limits, or updating your address, you can contact customer service to make the necessary adjustments.
Claims
If you have been involved in an accident or experienced damage to your vehicle, you can contact customer service to start the claims process. A representative will guide you through the steps you need to take to file a claim and get your vehicle repaired.
General inquiries
If you have any other questions about your policy or Infinity Insurance services, you can contact customer service to get the answers you need.

How Do I File a Claim with Infinity Insurance?

If you need to file a claim for damages or losses covered by your insurance policy, you can do so by following these steps:

  1. Call the Infinity Insurance claims department at 1-800-334-1661 to report the incident. You can also report a claim online or through the Infinity DriverClub app.
  2. Provide your policy number and details about the incident, including the date and time, location, and any injuries or damages sustained.
  3. Provide the contact information of any other parties involved in the incident, as well as any witnesses.
  4. Take photos of the damage to your vehicle and any other vehicles or property involved.
  5. Wait for a claims adjuster to contact you to schedule an inspection of the damage.
  6. Get an estimate for the cost of repairs from a licensed repair shop.
  7. Submit the estimate to the claims adjuster for approval.
  8. Arrange for the repairs to be made.
  9. Once the repairs are complete, submit the repair bill to the claims adjuster for reimbursement.

What Are Infinity Insurance Payment Options?

Infinity Insurance offers several payment options to make it easy and convenient for policyholders to make their payments. Some of the payment options available include:

Payment Method
Description
Online payments
You can make a one-time payment or set up automatic payments through the Infinity Insurance website.
Phone payments
You can make a payment over the phone by calling the Infinity Insurance customer service number and selecting the “billing inquiries” option.
Mail payments
You can mail a check or money order to the address listed on your billing statement. Be sure to include your policy number on the payment.
Pay in person
You can make a payment in person at a local Infinity Insurance office or authorized payment center.

Conclusion

If you need assistance with your Infinity Insurance policy, there are several ways to contact their customer service team. Whether you prefer to call, email, or use the online form, a representative will be available to assist you with your concerns. Remember to have your policy number and any relevant information ready when you contact customer service, and be as detailed as possible when describing your issue.

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