Heritage Insurance has been providing insurance solutions to individuals and businesses since 1984. The company offers a range of insurance products, including home, auto, boat, and commercial insurance. To ensure customer satisfaction, the company has a dedicated customer support team that can be reached through phone, email, or live chat. In this article, we will discuss the Heritage Insurance phone number, how to contact customer support, frequently asked questions, and more.
How to Contact Heritage Insurance Customer Support
If you have any questions or concerns related to your Heritage Insurance policy, you can contact customer support by phone, email, or live chat. Here are the contact details:
Contact Method |
Contact Details |
Phone |
1-800-289-8837 |
Email |
customerservice@heritagepci.com |
Live Chat |
Available on the Heritage Insurance website |
The customer support team is available Monday to Friday, from 8 am to 8 pm, and on Saturdays from 9 am to 4 pm (ET).
How to Reach Heritage Insurance Customer Support by Phone
If you want to talk to a customer support representative, you can call the Heritage Insurance phone number at 1-800-289-8837. The menu options are:
- Press 1 for an existing policyholder
- Press 2 for claims
- Press 3 for billing inquiries
- Press 4 for agent inquiries
- Press 5 for general inquiries
After selecting the appropriate menu option, you will be connected to a customer support representative who will assist you with your query.
How to Reach Heritage Insurance Customer Support by Email
If you prefer to send an email, you can contact customer service at customerservice@heritagepci.com. Make sure to provide your policy number and a detailed description of your query so that the customer support team can assist you better. The team usually responds to emails within 24 hours.
How to Reach Heritage Insurance Customer Support through Live Chat
To access the live chat feature, go to the Heritage Insurance website and click on the “Contact Us” page. You will see a live chat icon on the bottom right corner of the page. Click on the icon and enter your name and email address to start the conversation. The live chat feature is available during business hours (Monday to Friday, from 8 am to 8 pm, and on Saturdays from 9 am to 4 pm (ET)).
Frequently Asked Questions
What Types of Insurance Policies Does Heritage Insurance Offer?
Heritage Insurance offers a range of insurance policies, including home, auto, boat, and commercial insurance. The company also provides umbrella insurance and flood insurance coverage.
How Can I Get a Quote for an Insurance Policy?
You can get a quote for an insurance policy by visiting the Heritage Insurance website and filling out the online quote form. You can also get a quote by calling the Heritage Insurance phone number at 1-800-289-8837.
How Can I Make an Insurance Claim?
To make an insurance claim, you can call the Heritage Insurance claims department at 1-855-415-7120. You can also submit a claim online through the Heritage Insurance website or mobile app.
How Can I Pay My Insurance Premium?
You can pay your insurance premium through the Heritage Insurance website, mobile app, or by calling the billing department at 1-855-415-7120. You can also set up automatic payments through your bank account or credit card.
How Can I Access My Policy Information?
You can access your policy information by logging into your Heritage Insurance account on the website or mobile app. You can view your policy details, make payments, and file claims through the account.
Conclusion
Contacting Heritage Insurance customer support is easy and convenient. You can reach the team through phone, email, or live chat. By providing your policy number and a detailed description of your query, the customer support representatives can quickly assist you. Keep the Heritage Insurance phone number, 1-800-289-8837, handy for any questions or concerns related to your policy.
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