Cricket Wireless Insurance: Everything You Need to Know

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Cricket Wireless is a popular prepaid wireless service provider. If you are a Cricket Wireless customer, you may be wondering if the company offers insurance for your phone. In this article, we will discuss everything you need to know about Cricket Wireless insurance, including how to enroll, what’s covered, and frequently asked questions.

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What is Cricket Wireless Insurance?

Cricket Wireless offers insurance to protect your phone against accidental damage, loss, or theft. The insurance plan is called Cricket Protect and is provided by Asurion, a leading provider of device protection services.

With Cricket Protect, you can receive a replacement phone within 24 hours if your phone is lost, stolen, or damaged. The insurance plan also covers cracked screens, water damage, and other accidental damage. Additionally, you can get coverage for accessories, such as chargers and headphones.

How to Enroll in Cricket Wireless Insurance

You can enroll in Cricket Protect when you purchase a new phone from Cricket Wireless or within 30 days of purchasing a new phone. To enroll, visit a Cricket Wireless store or call customer support at 1-800-CRICKET (1-800-274-2538).

When you enroll, you will need to pay a one-time enrollment fee of $15 and a monthly insurance fee of $7.

What’s Covered Under Cricket Wireless Insurance

Cricket Protect covers accidental damage, loss, and theft. Here’s a breakdown of what’s covered:
Cricket Protect
Accidental Damage
Yes
Cracked Screens
Yes
Water Damage
Yes
Loss
Yes
Theft
Yes
Accessories
Yes

Cricket Protect does not cover intentional damage or damage caused by normal wear and tear.

Frequently Asked Questions

How do I file a claim?

If you need to file a claim, call Asurion at 1-877-223-1309. The company will guide you through the process and provide you with a replacement phone if necessary.

How many claims can I file?

You can file up to two claims per 12-month period. Each claim is subject to a deductible of $25, $50, or $100, depending on your device.

What if I cancel my Cricket Wireless service?

If you cancel your Cricket Wireless service, your insurance coverage will also be cancelled. However, you can still file a claim for a replacement phone if you need to within 90 days of cancelling your service.

Is Cricket Wireless Insurance Worth It?

Whether or not Cricket Wireless insurance is worth it depends on your individual needs and budget. If you have an expensive phone and are prone to dropping or losing it, insurance may be a good idea. However, if you have a budget phone that you can easily replace, insurance may not be necessary.

Conclusion

Cricket Wireless insurance, also known as Cricket Protect, can provide peace of mind by protecting your phone against accidental damage, loss, or theft. To enroll in Cricket Protect, visit a Cricket Wireless store or call customer support. For more information about what’s covered and how to file a claim, visit the Asurion website.

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