Accidents can happen to anyone, and sometimes they happen to your precious phone. Whether it’s a cracked screen, water damage, or other issues, you need to file an insurance claim to get a replacement phone. However, the process can be daunting and time-consuming, especially if you don’t know what to do. In this article, we’ll guide you through the steps of filing a Boost Mobile insurance claim and answer some of the most frequently asked questions about the process.
What is Boost Mobile Insurance?
Boost Mobile Insurance is a service that covers accidental damage, loss, theft, and mechanical or electrical breakdowns on your phone. The insurance is provided by Asurion, a leading provider of mobile protection plans. With Boost Mobile Insurance, you can get a replacement phone quickly and easily, usually within 24 hours. The cost of the insurance varies depending on your phone model and location.
How to File a Boost Mobile Insurance Claim?
If your phone is lost, stolen or damaged, you need to file an insurance claim online or by phone. Here are the steps to follow:
Step |
Description |
Step 1 |
Visit the Boost Mobile website or call the Asurion Customer Care at 1-844-534-3099. |
Step 2 |
Provide your Boost Mobile phone number, your name, and your address. |
Step 3 |
Explain the reason for your claim and the damage or issue with your phone. |
Step 4 |
Pay the deductible fee, which can range from $20 to $250 depending on your phone model and issue. |
Step 5 |
Get your replacement phone, which will be delivered to your address within 24 hours or can be picked up at a Boost Mobile store. |
Note that you need to file the claim within 60 days of the incident and provide proof of ownership and proof of damage if required.
What are the FAQ About Boost Mobile Insurance Claim?
Q1. How do I know if I’m eligible for Boost Mobile insurance?
A. Boost Mobile Insurance is available to customers who have an active Boost Mobile account and have purchased a new phone from Boost Mobile or an authorized dealer within the last 30 days. You can enroll in the insurance plan when you buy your phone, or within 30 days of purchase.
Q2. What is the deductible fee for Boost Mobile insurance?
A. The deductible fee for Boost Mobile insurance ranges from $20 to $250, depending on your phone model and the issue you are claiming. You need to pay the fee when you file the claim.
Q3. What types of damage are covered by Boost Mobile insurance?
A. Boost Mobile Insurance covers accidental damage, loss, theft, and mechanical or electrical breakdowns on your phone. However, intentional damage, cosmetic damage, and damage caused by abuse or misuse are not covered.
Q4. How long does it take to get a replacement phone with Boost Mobile insurance?
A. You can get a replacement phone with Boost Mobile insurance within 24 hours of filing the claim. The replacement phone will be delivered to your address or can be picked up at a Boost Mobile store.
Q5. Can I file a Boost Mobile insurance claim if I’m traveling outside the US?
A. Yes, you can file a Boost Mobile insurance claim if you’re traveling outside the US, but the replacement phone may take longer to arrive depending on your location.
In conclusion, filing a Boost Mobile insurance claim is a quick and easy way to get a replacement phone if your phone is lost, stolen, or damaged. Make sure you file the claim within 60 days of the incident and provide all the required information and proof. If you have any further questions or issues, don’t hesitate to contact Asurion Customer Care.
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