Did you know that 1-800 Contacts offers insurance for your contact lenses? That’s right! The company not only provides a convenient way to order contacts online or over the phone, but also helps protect your investment in case of damage or loss. In this guide, we’ll take a closer look at the 1-800 Contacts insurance program and answer some frequently asked questions about it.
What Is 1-800 Contacts Insurance and How Does It Work?
1-800 Contacts insurance is a coverage plan that you can purchase when you order your contacts from the company’s website or call center. The insurance provides a replacement or refund for your contacts if they get damaged or lost within a specified period of time after the purchase. The coverage period depends on the type of insurance plan you choose:
Plan |
Coverage Period |
Standard |
6 months |
Enhanced |
12 months |
To make a claim, you need to contact 1-800 Contacts customer service and provide the order number or other details about your purchase. You’ll be asked to fill out a form and may need to provide proof of loss or damage, such as a photo or a doctor’s note. Once the claim is approved, you’ll receive a new shipment of contacts or a refund, depending on the type of plan you have.
The cost of the insurance varies depending on the type of contacts you order and the plan you choose. Generally, it ranges from $4 to $12 per box of contacts, which is a small price to pay for peace of mind and protection against unexpected expenses.
What Are the Benefits of 1-800 Contacts Insurance?
The 1-800 Contacts insurance program offers several benefits that make it worth considering:
- Protection against loss or damage: If your contacts get lost or damaged due to accidents, theft, or other unforeseeable events, the insurance can help you avoid the cost of replacement.
- Convenience: You can purchase the insurance plan at the same time as your contacts, without having to go through a separate application process or deal with a third-party provider.
- Flexibility: You can choose between two types of plans with different coverage periods and prices, depending on your needs and budget.
- Peace of mind: Knowing that your contacts are covered by insurance can give you the confidence to wear them wherever and whenever you want, without worrying about the consequences of a mishap.
What Are the Drawbacks of 1-800 Contacts Insurance?
As with any insurance program, there are also some potential drawbacks to consider:
- Cost: The price of the insurance can add up over time, especially if you wear contacts every day or have a high prescription. You may also find cheaper insurance options from other providers, but they may come with different terms and conditions.
- Claim process: Making a claim for lost or damaged contacts can be a hassle, especially if you need to provide documentation or wait for approval. You may also need to pay for shipping or handling fees, depending on the circumstances.
- Exclusions: The insurance doesn’t cover all types of damage or loss, such as wear and tear, cosmetic damage, or intentional damage. You should read the terms and conditions carefully to understand what’s covered and what’s not.
FAQ About 1-800 Contacts Insurance
Q: Are all types of contacts covered by the insurance?
A: No, the insurance only covers soft contact lenses, not rigid gas permeable lenses or specialty lenses. It also doesn’t cover colored or decorative lenses that are not prescribed by a doctor.
Q: Can I cancel or change my insurance plan?
A: Yes, you can cancel or change your insurance plan within 30 days of purchase, as long as you haven’t made any claims yet. After that, you may be able to upgrade your plan to a higher coverage period or add more boxes of contacts to your plan, but you can’t downgrade or cancel it.
Q: Can I still use my insurance if I move or travel outside of the United States?
A: No, the insurance only covers contacts that are purchased and used within the United States. If you move or travel abroad, you’ll need to purchase a separate insurance plan or rely on your own insurance or savings to cover any losses or damages.
Q: Do I need to provide a prescription to purchase insurance?
A: Yes, you need to have a valid prescription for contact lenses from an eye doctor to order contacts from 1-800 Contacts and to purchase insurance for them. The prescription should not be expired or changed without approval from the doctor.
Q: What happens if I don’t use all my contacts before the coverage period ends?
A: If you don’t use all your contacts before the end of the coverage period, you can still make a claim for the remaining boxes as long as they haven’t expired or been opened. You’ll receive a pro-rated refund or replacement based on the number of unopened boxes.
That’s it for our guide to 1-800 Contacts insurance! We hope you found it helpful and informative. If you have any other questions or comments, feel free to contact us or leave them below.
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